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TECH SUPPLIER Apr 2019 - Market Forecast - Doc # EMEA44980619

European Enterprise Communications and Collaboration Forecast, 2019-2023

By: Jan Hein BakkersResearch Director, European Tech Solutions and Ecosystems team

Abstract

This document provides a holistic view of the enterprise communications and collaboration market in Europe, covering fixed data, fixed voice, as well as unified communications and collaboration (UC&C) and related technologies. This market was under modest pressure in 2018, contracting 0.4% to $65 billion. The trend will remain slightly negative in the coming years, with revenue decreasing at an average pace of 0.3% per year until 2023. However, the development will be very different from one segment to another.

This IDC Market Forecast examines the enterprise communications and collaboration market in Europe, covering fixed data, fixed voice, as well as UC&C and related technologies.

"Vendors and service providers in the enterprise communications and collaboration domain should position themselves as key enablers of their customers' digital transformation," said Jan Hein Bakkers, research director, IDC European Enterprise Communications and Collaboration. "As such, they should focus on providing connectivity, communication, and collaboration solutions that can bring together employees, customers, partners, data, and applications, regardless of location."


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