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TECH SUPPLIER Sep 2019 - Market Presentation - Doc # EUR143761319

Retail Business Model Innovation in Europe, 2019

By: Andrea SangalliResearch Director, Giulio RaffaeleSenior Research Analyst, Ornella UrsoResearch Analyst

On-line Presentation


Following the recent results from IDC's 2019 Global Innovation Survey, this IDC study presents a snapshot of retail business model innovation adoption in Europe. The document provides an overview of the main dimensions characterizing innovation among European retailers — innovation strategy, co-innovation programs, retail commerce platforms, AI implementation, customer experience journey model, and innovation budget.


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