This IDC Market Perspective focuses on the development of mobile banking and financial services — an area previously dominated by banks — and on the new challengers and participants, spanning fintech players, mobile network operators, and big tech companies. The document evaluates these different stakeholders and how mobile operators fit into the new mobile financial services landscape.
"The convergence of mobile telecom services and financial services is challenging the traditional nature of the telecommunications business. Payment services are relatively easy. Real banking services, such as loans and investment services, are significantly more complex to execute, require large investments, and are heavily regulated." — Senior Research Analyst Dusanka Radonicic, Telecommunications and Networking, IDC Europe