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TECH SUPPLIER Jul 2019 - Market Share - Doc # EUR144549319

Western Europe BPS and MPDS Vendor Shares, 2018: Channel Enablement Drives SMB Market Success

By: Jacqui HendriksEuropean Managed Print & Document Services (MPDS) - Research & Consulting


This IDC Market Share is derived from information collected from hardcopy manufacturers and other print services providers, IDC primary research, and publicly available information. This IDC document provides Western European MPDS and BPS market share data for calendar years 2017 and 2018. It updates Western Europe MPDS and BPS Market Shares, 2017: Accelerated Technology Development Driving Greater Contractualized Business Revenues (IDC #EMEA42915118, September 2018).

"The move to contractualized business continues for hardcopy vendors and their channel partners alike. Basic print services are essentially undifferentiated, which gives rise to aggressive competition based on price," said Jacqui Hendriks, research manager, IDC Imaging, Printing and Document Solutions. "As companies attempt to implement digital initiatives to streamline their processes, a service provider's ability to advise, guide, and provide solutions to address these business challenges will be key provider selection criteria. However, many of today's print services vendors need to build market awareness and market confidence of their ability to execute."



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