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TECH SUPPLIER Sep 2019 - Market Forecast - Doc # EUR144549719

Western Europe Enterprise Content Management Software Forecast, 2019–2023

By: Jacqui HendriksEuropean Managed Print & Document Services (MPDS) - Research & Consulting


This IDC Market Forecast analyzes the Western Europe ECM market in 2017 and 2018 and provides a five-year forecast to 2023 by deployment type (public cloud versus on-premise/other). It updates the ECM market view included in Western Europe Enterprise Content Management Software Forecast, 2018-2022 (IDC #EMEA44377118, October 2018).

"Cloud technology is an important driver in adding agility to incumbent enterprise content management vendors' offerings," said Jacqui Hendriks, research manager, IDC EMEA Imaging, Printing, and Document Solutions. "Although on-premise/other solutions continue to take the lion's share in terms of revenue, this share will decrease steadily over time with the uptake of public cloud-based ECM solutions. These latter solutions promise to deliver on support for digital transformation (DX) initiatives through simpler implementation and deployment. Artificial intelligence, machine learning, and content analytics, combined with deep process insight, are essential to ensure business process agility can be achieved to meet the needs of customers' highly competitive environments."



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