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TECH SUPPLIER Jun 2019 - Market Note - Doc # EUR145106619

ServiceNow in Europe: Breaking Out of IT to Drive New Conversations with the Digital Dream Team

By: Philip CarterChief Analyst, Europe, Neil Ward-DuttonVice President, AI and DX European Research Practices, Danielle HernandezResearch Analyst, European Digital Transformation Practice

Abstract

This IDC Market Note analyzes ServiceNow's strategy and capabilities based on discussions between IDC analysts and ServiceNow executives and customers at ServiceNow's Knowledge 2019 event in Las Vegas in May 2019.


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