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TECH SUPPLIER Aug 2019 - IDC Survey Spotlight - Doc # EUR145423419

What Percentage of European Companies are Using AI in IT and Business Processes?

By: Angela SalmeronResearch Manager, European Future of Work


This IDC Survey Spotlight examines the adoption of AI-aided applications in a range of business processes and IT operations. IDC's European Artificial Intelligence research team conducted a survey of more than 600 Europeans in May 2019. The survey was designed to identify key drivers and barriers for AI, current and future levels of adoption, areas of current usage, potential benefits, and deployment styles. The sample quota consisted of companies with at least 500 employees across nine European countries.


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