TECH SUPPLIER Sep 2021 - Market Forecast - Doc # EUR145504620

European Enterprise Communications Services Forecast, 2021-2025: The Next Normal

By: Jan Hein BakkersResearch Director, European Enterprise Communications and Collaboration


This IDC Market Forecast presents the outlook for the enterprise communications services market in Europe, spanning fixed data and voice, managed SD-WAN, managed UC&C, and CPaaS. It analyzes key dynamics and provides five-year forecasts of revenue by service type and key geography (France, Germany, the U.K., rest of Western Europe, and Central & Eastern Europe).

"The pandemic has raised the importance of connectivity, communications, and collaboration for many enterprises," said Jan Hein Bakkers, senior research director, at IDC Europe. "In the next normal, changing ways of working and accelerated digital transformation will accelerate the need for transformation of enterprise communications architectures."



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