TECH SUPPLIER Sep 2019 - IDC Survey Spotlight - Doc # EUR145523519

Is the Lack of Integration Between Case Management Systems Hindering Decision Making in Government?

By: Chris PennellResearch Director, IDC Government Insights

Abstract

This IDC Survey Spotlight focuses on the investment plans of U.K. government agencies. This IDC Survey Spotlight is based IDC's European Vertical Markets Survey, 2H18. It provides a view on how spending is anticipated to change over 2019 and which technologies will be invested in.

Among the main findings is that budget growth is set to accelerate in 2019. Much of this spend will be directed toward investment in upgrades and/or replacements for social care software and integrated case/workflow management tools.


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