TECH BUYER Oct 2019 - IDC Perspective - Doc # EUR145574119
An Update for Manufacturing: Key Takeaways from the SAP Industry Analyst Base Camp (IABC) 2019
By: Maggie SlowikSenior Research Analyst, Robert ParkerSenior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research, Kevin ProutyGroup Vice President, Energy and Manufacturing Insights, Jeffrey HojloProgram Director, Product Innovation Strategies, Aly PinderProgram Director, Service Innovation & Connected Products, Simon EllisProgram Vice President, Remy GlaisnerResearch Director, Reid PaquinResearch Director
This IDC Perspective presents an overview of the key takeaways from the recent SAP Industries Analyst Base Camp (IABC) in Newton Square, Pennsylvania. During the annual event, SAP executives presented the company's mission via keynotes, industry-related breakout sessions, and demos. This document provides a deep dive into SAP's business strategy for the manufacturing industry and its implications for end users.
"With the acquisition of Qualtrics, SAP made a big leap toward enabling manufacturers to tackle customer experience, which the industry — by design — has been struggling with," said Maggie Slowik, senior research analyst, IDC Manufacturing Insights. "The inclusion of empathy and experience into product design and manufacturing operations leads to cash processes, and aftermarket services provide the opportunity to build unprecedented customer experiences."
IDC Manufacturing Insights: European Manufacturing Digital Transformation Strategies , IDC Manufacturing Insights: Global Digital Supply Chain Networks and Planning Strategies , IDC Manufacturing Insights: Worldwide IT Priorities and Strategies , IDC Manufacturing Insights: Worldwide Product Innovation Strategies , IDC Manufacturing Insights: Worldwide Service Innovation and Connected Products Strategies , Worldwide IT/OT Convergence Strategies