TECH SUPPLIER Feb 2020 - Market Presentation - Doc # EUR146048220
Digital Transformation: How Can Service Providers Align Better to Insurer Requirements?
This IDC Presentation is a collection of slides from strategic advisory sessions delivered to digital transformation (DX) services vendors in 2018-2019. It first highlights the state of DX in insurance and the major reasons for the digital deadlock in the industry. The report then provides pointers to DX service providers/technology partners on how they can help insurance organizations break the deadlock with respect to specific strategic priorities and make much-needed progress in their digital initiatives. It also provides a summary of insurer expectations from technology partners as they progress in their DX journey. The report will help technology partners align their DX service offerings better to suit insurer requirements. The pointers are based on IDC's in-depth research on DX in insurance and conversations with more than a dozen end-user organizations from both life and non-life (property and casualty) sectors.