TECH SUPPLIER Mar 2020 - IDC Survey - Doc # EUR146081620

Spanish Government IT Trends, 2020: Digital Technologies Enabling Spanish Governments to Pursue Business Priorities

By: Massimiliano ClapsResearch Director

On-line Presentation

Abstract

This IDC Survey analyzes Spanish government IT solution adoption and 2020 investment plans in cloud, artificial intelligence (AI), Internet of Things (IoT), and more. It investigates the buying behavior of key decision makers in the Spanish public sector. The analysis is based on 40 interviews conducted as part of the IDC European Tech and Industry Pulse Survey in 3Q19.

Below are some of the findings of the survey:

  • Spanish government executives need to reduce costs while delivering innovative omni-channel services. Technologies will empower them to improve customer satisfaction and to drive faster and more agile innovation.
  • Spanish governments have started to use IoT data to experiment with new business models. Future adoption of edge computing and 5G architectures will further grow the volume and velocity of IoT data that they can analyze.

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