TECH SUPPLIER Mar 2020 - Market Presentation - Doc # EUR146158920

COVID-19: Print Opportunities and Challenges in the New Norm

By: Sharon McNeeResearch Manager, European Imaging, Printing and Document Solutions, IDC EMEA, Jacqui HendriksEuropean Managed Print & Document Services (MPDS) - Research & Consulting, Ilona StankeovaResearch Director, Imaging Devices & Document Solutions, CEMA, Mitri RoufkaProgram Director, Imaging Devices & Document Solutions, CEMA, Oleksiy GvozdenkoProgram Manager, Imaging Devices & Document Solutions, Russia and CIS, Zuzana BabickaSenior Research Analyst, Imaging Devices & Document Solutions, Central and Eastern Europe, Ferenc TalasSenior Research Analyst, Michal SwiatekSenior Research Analyst, Imaging Devices and Document Solutions, IDC Poland, Zivile DenizsevenResearch Manager, European Imaging, Printing and Document Solutions, Mick HeysVice President, Future of WorkSpace & Imaging, IDC EMEA, Galina SpasovaResearch Manager, European Imaging, Printing and Documents Solutions (IPDS) Group, Phil SargeantProgram Director, Imaging and Hardcopy Devices and Document Solutions, European RegionSolutions, Julio VialQuarterly Research Manager, European Quarterly Printer Market Tracker, Michaela CharvatovaAssociate Research Analyst, Konstantin MakarenkovSenior Research Analyst, Imaging Devices & Document Solutions, Russia, Florina BaiaResearch Analyst, Romania, Krzysztof Zolotucho, Alina InosovaAssociate Research Analyst, Karolina KahancovaAssociate Research Analyst

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Abstract

This IDC Market Presentation provides print vendors with some opportunity and challenge scenarios as we navigate the constantly changing new norm being created by the effects of COVID-19. The economic downturn caused by businesses being forced to trim down or close either temporarily or permanently will have a negative impact on printed page volumes as companies yield to the pressure and focus on mission-critical, pared-down services and operations. On the positive side, a whole new army of home workers and home schoolers will need to be equipped with tools such as computers, monitors, and printers, presenting print vendors with an opportunity to sell not only traditional office tools, but also digital collaboration tools and services. The centralized business model has been shattered, and the distributed workforce must be able to move seamlessly from the office environment to the home office environment in a timely, secure, and cost-effective manner to guarantee business continuity going forward.


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