target audience: TECH SUPPLIER  Publication date: Dec 2022 - Document type: Market Analysis Perspective - Doc  Document number: # EUR146177420

Market Analysis Perspective: European Customer Experience Applications, 2022


  • Gerry Brown
  • Van Valdez


  • 26 slides

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This IDC Market Analysis Perspective presents an overview of the European customer experience technology market. It gives a definition of the market, its key participants, and insights into the leading vendors. It gives revenue distribution and projections by category, segment, and country. Recommendations and guidance for customer experience technology suppliers are also included.


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