TECH SUPPLIER Apr 2020 - IDC Survey - Doc # EUR146216620

Infrastructure Services in 2020: End-User Attitudes and Trends in Europe

By: Riccardo BarraiResearch Analyst, European Services Group, Ewa ZborowskaResearch Director, IDC Poland, Libor DvorakSenior Research Analyst, IT Services, Central and Eastern Europe

On-line Presentation


This IDC Presentation examines the results of IDC's 2019 IT Services Survey in Europe, focusing on end-user priorities and strategies for their infrastructure services.

The analysis provides an overview of the attitudes to and the use of infrastructure services, highlighting transformation strategies and key capabilities required by managed cloud service providers to support adoption of managed infrastructure-as-a-service (IaaS) services.

IDC's 2019 IT Services Survey collected 700 responses in Europe, across 12 countries including large markets such as Germany, France, and the U.K., but also smaller markets in Benelux, the Nordics, and Central and Eastern Europe.


  • 21 slides

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