This IDC Market Perspective discusses how business value is being redefined by technology amidst COVID-19. The new normal is about managing business in unprecedented times of uncertainty and volatility. The level of organizational agility required to deal with this environment is only possible with a business model that is underpinned by technology across all processes — both internal and external — but the focus will be on creating a new definition of business value.

"As COVID-19 raises profound questions about our lives, business, and society, the role of technology in the new era is top of mind for the C-suite," said Philip Carter, chief analyst, IDC Europe. "The journey to the Future Enterprise will be accelerated, with tech being a key enabler for remote everything, intelligent business processes, and external digital engagement. In addition, there will be a redefinition of business value — at financial, ecosystem, and societal levels — delivered by power of technology."



Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.

Related Links

Do you have questions about this document
or available subscriptions?

Contact Us