TECH SUPPLIER Apr 2021 - Market Perspective - Doc # EUR146482921

Dynamics Impacting European Managed Print and Content Services Business Growth Forecasts

By: Jacqui HendriksEuropean Managed Print & Document Services (MPDS) - Research & Consulting

Abstract

This IDC Market Perspective outlines the key factors that will impact IDC's Western European forecasts for managed print and content services (MPCS). Leveraging extensive 2020 mid-pandemic market and customer insight, this document outlines the realities for MPCS vendors in Western Europe amid changing workplace dynamics and user behaviors and organizations' need to build a resilient, secure, and agile business.

"MPCS market players are faced with tough challenges as well as many opportunities for print/MFP hardware, complementary services, and cloud-based print and workflow solutions," said Jacqui Hendriks, associate research director, European Managed Print and Content Services. "Demand for more flexible but comprehensive service contracts means that MPCS providers need to pay even closer attention to competitive business value differentiation to avoid price erosion and reduced profitability, organizational structuring to eliminate business siloes and achieve business agility, and continual development of enhanced services capabilities through recruitment, acquisition, and partnering."


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