TECH SUPPLIER Sep 2021 - Market Forecast - Doc # EUR146483321

Western Europe Enterprise Content Management Applications Software Forecast, 2021-2025

By: Jacqui HendriksEuropean Managed Print & Document Services (MPDS) - Research & Consulting

Abstract

This IDC Market Forecast analyzes the Western European ECM applications software market in 2019 and 2020, citing end-user behavior and plans as well as providing a five-year forecast to 2025 by deployment type (public cloud versus on-premises/other).

"As organizations were challenged with supporting hybrid working environments, their longstanding process problems were magnified, resulting in investment — or plans to invest — in content management solutions to resolve these issues," said Jacqui Hendriks, associate research director, European Managed Print and Content Services. "Despite the accelerated pace of digitization, there are so many process issues that organizations must address, and they need help in prioritizing which solutions will provide the best outcomes. This is regardless of whether the focus is on, for example, achieving operational cost reduction through improved employee productivity, leveraging enhanced ECM solutions to add value-added end customer solutions and services, or harnessing the business intelligence held in an exponentially growing volume of information received."


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