TECH SUPPLIER Sep 2021 - Market Share - Doc # EUR146483621

Western Europe BPS and MPDS Vendor Shares, 2020: Disrupting the Status Quo

By: Jacqui HendriksEuropean Managed Print & Document Services (MPDS) - Research & Consulting

Abstract

This IDC Market Share is derived from information collected from hardcopy manufacturers and other print services providers, IDC primary research among print and document management decision makers and printer OEMs, and publicly available information including financial report and strategic updates. It provides Western European BPS and MPDS market share data for calendar years 2019 and 2020. It also updates Western Europe BPS and MPDS Vendor Shares, 2019: Strong Growth Before the Storm (IDC #EUR145253120, September 2020).

"Many print service providers were gradually streamlining their operations and rolling out strategic plans to develop new print adjacent revenue streams. COVID-19 struck and their plans to respond proactively through business agility were called into action," said Jacqui Hendriks, associate research director, European Managed Print and Content Services. "Market disruption has accelerated plans for digital transformation (DX), providing significant opportunities for vendors looking to complement print with workflow, workplace, IT, and security services."


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