TECH SUPPLIER Jun 2020 - Market Forecast - Doc # EUR146575920

Western Europe System and Service Management Software Market Forecast, 2020–2024: Cloud Shift Accelerates in Response to COVID-19

By: Filippo Vanara


This IDC Market Forecast discusses the Western Europe system and service management software market and illustrates how the SSM software industry will evolve during the next five years. It presents market revenue and growth for the different IT segments and details how enterprises should face new technology changes in the cloud industry. It also provides a deep analysis of the current situation, linked to COVID-19.

"Among all cloud models, the system and service management software market is crucial in the cloud management space. The shift from on-premises to public cloud solutions to manage, optimize, automate, and monitor enterprise applications and business services was already prevalent in Europe. COVID-19 has accelerated this cloud journey further. The on-premises SSM software market will grow, but it is the public cloud SSM software space that will grow rapidly and significantly increase. Despite the considerable impact of COVID-19, 2020 will be remembered by many European organizations as one that gives them a second opportunity to plan their IT strategies for the future," said Filippo Vanara, research analyst, IDC European Multicloud.



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