TECH SUPPLIER Nov 2020 - Market Presentation - Doc # EUR146960520
The Future of Voice
By: Jan Hein BakkersResearch Director, European Enterprise Communications and Collaboration, Melissa Fremeijer-HoltzResearch Manager, European Enterprise Infrastructure and Communications, Oru MohiuddinResearch Manager, Graham FruinSenior Research Analyst, European Enterprise Communications and Collaboration
This IDC Market Presentation looks at the impact of the COVID-19 pandemic and how it will change the way organizations work. It analyzes the future for the fixed voice, unified communications and collaboration (UC&C), and managed UC markets. It details the key technologies that will play a role in how organizations will communicate going forward and delivers important direction to providers looking to guide customers through a potentially difficult period.