Abstract

The IDC Market Forecast examines the collaborative applications market. It outlines major market trends and provides recommendations for market players.

"Collaborative applications will play a crucial role in the future as enterprises focus on digital transformation, with workplace transformation being the number 1 priority. As work models shift to a hybrid arrangement and a distributed workforce become more prevalent, collaboration technology will connect employees and play a vital role in determining the speed with which enterprises drive innovation and go to market. The onus is on vendors to develop the right capabilities by extending and integrating with other features that can underpin emerging work patterns and long-term business goals," said Oru Mohiuddin, research manager, IDC European Unified Communications and Collaboration.

Coverage