Abstract

This IDC Market Perspective explores how the discipline of process mining has slowly but surely begun to transform the work of process transformation, highlighting how the market will change in the coming years. In recent years, the popularity of process mining has increased, largely because it can complement and facilitate RPA at scale by identifying processes that are most suitable for automation. However, process mining has value beyond helping organizations build pipelines of automation projects, and vendors are further evolving the technology quickly in ways that other players must not ignore. This report provides an overview of the fast-moving process mining market, and it provides actionable advice regarding this evolving space to process mining, enterprise application and automation platform vendors, as well as consultancies and services providers.

"The market for process mining tools is relatively small, but it is growing fast, and the technology and practice are increasingly becoming strategically relevant to large organizations in particular," said Neil Ward-Dutton, VP, Intelligent Business Execution Practice, IDC Europe. "Vendors and service providers wanting to influence today's and tomorrow's digital transformation efforts cannot afford to sit on the sidelines as this market evolves."


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