TECH BUYER Mar 2022 - IDC MarketScape - Doc # EUR147599321

IDC MarketScape: European Professional Services for Data-Driven Transportation 2022 Vendor Assessment

By:

Louisa Barker
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,
Rimal Likhari
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,
Massimiliano Claps
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Abstract

This IDC MarketScape analyzes professional services firms that provide solutions to help passenger transportation ecosystem companies leverage data as a strategic asset to personalize customer experiences, increase operational efficiency, plan for new mobility-as-a-service business ventures, incentivize more environmentally sustainable and safer means of transportation, and increase the yield of physical infrastructure.

"Harnessing the value of data to improve customer experience, to increase operational efficiency of transportation fleets and infrastructure, and to collaborate across the ecosystem to uncover new service models is complex. It requires support from professional services firms that can help design, configure, implement, and operate data-driven capabilities and enable organizational change," said Massimiliano Claps, research director, IDC Government Insights.


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