TECH SUPPLIER May 2021 - Market Presentation - Doc # EUR147632121
The Digital Transformation Road Map: Key Use Cases and Priorities in Europe in 2021
By: Giulia CarosellaEuropean Digital Transformation Practice Lead, IDC, Nino GiguashviliSenior Research Analyst, Angela VaccaSenior Research Manager, European Industry Solutions, Customer Insights & Analysis, Neli VachevaResearch Manager, European Industry Solutions, Customer Insights & Analysis
This IDC Market Presentation presents the key digital use cases driving European organizations' investments in 2021. The presentation introduces the five digital lanes, which represent five major areas of expected business outcomes driving investment in specific tech-enabled use cases. It explains the key drivers and identifies key industries and relevant examples. Finally, it highlights how tech providers can help their customers to chart out a road map for prioritizing use cases.
Analytic applications, Cognitive/artificial intelligence, Customer relationship management applications, Digital innovation, Digital transformation, Global IT and economic markets, Green ICT and sustainability, Security strategies, Supply chain management applications, Talent management