Given the impact of the COVID-19 pandemic, resiliency has become a business priority. But traditional approaches struggle to integrate business resiliency with new digital realities. Resiliency is more than just a compliance exercise. To survive, banks must be able to rapidly respond and adapt to both incremental and extreme change. To do this requires a new approach to resiliency — digital resiliency.
The framework proposed in this IDC Perspective applies specifically to banks and highlights six distinct but interdependent organizational dimensions necessary for achieving digital resiliency.
"A digital resiliency framework provides senior bank executives with a practical approach for working with technology in an agile way to build up resiliency in the organization, ready to tackle the challenges of future shocks and business crises." — Associate Research Director George Briford, IDC Financial Insights
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