TECH SUPPLIER Jul 2021 - IDC Survey - Doc # EUR147993221
IDC's European Future of Work Survey, 2021: Insights Into Work Transformation in a Post-Vaccine Era
This IDC Survey examines findings by IDC's European Future of Work Practice, which conducted a survey of over 400 European enterprises in April 2021. The sample quota comprises eight countries, and respondents had senior roles across lines of business (33% of the sample), HR (33%), and IT (34%).
This year's survey study is structured according to the following three themes:
- The hybrid workplace is a new way of work that redefines how and where works gets done. Although its primary focus is employee experience and wellbeing, it is pivotal for the success of digital strategies, impacting customer satisfaction, business growth, and innovation.
- Organizational agility means speed in decision making and adaptability to changing conditions. Speed and adaptability are interdependent to build business resilience. Employers are shifting talent (based on their skills) to where they are needed the most, meeting evolving market needs.
- The augmented workforce — thanks to automation, employees are freed up from manual and repetitive tasks and can move to higher-value tasks that are more business critical.
"This IDC Survey finds that companies are heavily investing in work transformation technologies, chiefly around enabling a hybrid working environment," said Angela Salmeron, European Future of Work Practice lead. "However, organizational hierarchies and siloes as well as the necessary training to adopt new tooling are hindering digital success."