target audience: TECH SUPPLIER  Publication date: Aug 2022 - Document type: IDC Survey - Doc  Document number: # EUR148027922

European Enterprise Communications Survey, 2022: Attitudes Toward Unified Communications Solutions


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This IDC Presentation summarizes key trends around unified communications solutions based on IDC's 2022 European Enterprise Communications Survey.

IDC's European Enterprise Communications Survey is an annual survey and a must-have for network and services vendors. It provides insight into the priorities and strategic intentions of network executives, offering guidance for vendors' strategy planning and market positioning. The survey covers a range of topics, including WAN, hybrid networks, network infrastructure, SDN, cloud, unified communications, video, contact centers, data and voice services, network life-cycle services, provider selection criteria and preferences, and trends in the telecommunications sector.

Results are provided for 12 Western European countries (Austria, Czech Republic, France, Germany, Italy, the Netherlands, Poland, Romania, Spain, Sweden, Switzerland, and the U.K.), six verticals (finance, manufacturing, public sector, retail/wholesale, business services, and transport), and six business size segments (50–99 employees; 100–249 employees; 250–499 employees; 500–999 employees; 1,000–4,999 employees; and 5,000 or more employees).


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