TECH SUPPLIER Jul 2021 - Market Presentation - Doc # EUR148040021

The C-Suite Tech Agenda for 2021: What's Top of Mind for HR Executives?

By: Philip CarterPhilip Carter, Group Vice President, European Chief Analyst and WW C-Suite Tech Research Lead, Amy Loomis, Ph.D.Research Director, Future of Work, Amelia Griggs

On-line Presentation

Abstract

This IDC Market Presentation reports key findings from IDC's Global C-Suite Agenda Tech Survey with a specific focus on the priorities, spending expectations, key pain points, and metrics for HR (CHRO) executives in 2021.

Fielded in December 2020 through to February 2021, the survey covered 909 C-suite executives across North America, Europe, and Asia/Pacific. As part of this, 92 CX executives were interviewed across customer care and service functions.

As digitalization remains a priority for organizations, the C-suite must evolve into an effective "digital dream team." HR executives must adapt and collaborate with their C-suite colleagues, particularly on issues such as remote and hybrid working or return to work, as each business unit of the C-suite evolves into a technology unit.


Coverage

Subscriptions Covered

C-Suite Tech Agenda


Regions Covered

Western Europe


Topics Covered

C-suite relationships, Human capital management


Content
  • 19 slides


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