TECH BUYER Jul 2021 - IDC Perspective - Doc # EUR148086221

The Francis Crick Institute Delivers COVID-19 Testing Program at Blistering Pace with Low-Code Automation

By: Neil Ward-DuttonVP, AI and Intelligent Process Automation European Practices


This IDC Perspective highlights a case study of the Francis Crick Institute, the U.K.'s flagship institute for discovery research in biomedicine. It details the company's use of low-code workflow tools from ServiceNow to automate COVID-19 testing for institute staff as well as frontline NHS health workers.

"This case study shows how the Francis Crick Institute rapidly built a system to keep a critical U.K. scientific resource online during the COVID-19 pandemic, using low-code automation tools and an end-to-end process mindset," said Neil Ward-Dutton, VP of Automation, Analytics, and AI Europe at IDC.



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