TECH SUPPLIER Aug 2021 - IDC Survey - Doc # EUR148099521

The Top Strategic Priorities for the European Passenger Transportation Ecosystem

By:

Massimiliano Claps
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Abstract

This IDC Survey analyzes the top strategic priorities for European passenger transportation companies. The analysis is based on 200 interviews with passenger transportation executives as part of IDC's July 2021 European Passenger Transportation Insight Survey.

European passenger transportation executives want to improve operational efficiency, transform passenger experience, and improve safety and security. However, execution on the passenger experience transformation strategic priority is lagging, compared with operational efficiency and safety and security.


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