TECH SUPPLIER Oct 2021 - Market Presentation - Doc # EUR148299321

Grocery Retail in Europe: The Status of Core Business Processes and Applications

By: Federica Galvani, Filippo BattainiHead of IDC Retail Insights, Europe

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Abstract

This IDC Market Presentation provides an overview of the implementation status of solutions in core retail processes — store systems/operations, ecommerce, employee experience, customer experience, supply chain, and product merchandising and marketing — for grocery retailers in 2021. Data analyzed is based on IDC's 2021 Global Retail Core Processes and Applications Survey. This research also includes innovative examples from European retailers implementing these solutions in their core processes.


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