TECH SUPPLIER Nov 2021 - IDC Survey - Doc # EUR148339621

European Enterprise Communications Survey, 2021: Attitudes Toward Managed Edge and Content Delivery Services

By: Melissa Fremeijer-HoltzResearch Manager, European Enterprise Infrastructure and Communications

On-line Presentation


This IDC Survey summarizes key trends around managed edge and content delivery services based on IDC's 2021 European Enterprise Communications Survey. In particular, it focuses on the current and planned use of managed edge and content delivery services by European businesses in the next 12 months. The presentation analyzes market trends and indicates potential growth areas within countries, industries, and business size segments.

IDC's European Enterprise Communications Survey is an annual survey and a "must have" for network and services vendors. It provides real-time insight into the priorities and strategic intentions of network executives, offering guidance for vendors' strategy planning and market positioning. The survey covers a range of topics including WAN, hybrid networks, network infrastructure, software-defined networks (SDNs), cloud, content delivery networks, unified communication, video, contact centers, data and voice services, network life-cycle services, provider selection criteria and preferences, and trends in the telecommunications sector.

Results are provided for nine Western European countries (Belgium, France, Germany, Italy, the Netherlands, Spain, Sweden, Switzerland, and the U.K.), three Central & Eastern European countries (Czech Republic, Poland, Russia), six verticals (finance, manufacturing, the public sector, retail/ wholesale, business services, and transport), and six business size segments (50–99 employees; 100–249 employees; 250–499 employees; 500–999; 1,000–4,999 employees; and 5,000 or more employees).


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