Abstract

This IDC Perspective summarizes key highlights from IDC's 2021 European Government Executive Summit. Worldwide pandemic recovery packages offer public sector leaders a once-in-a-generation opportunity to reimagine public services to make societies more inclusive; infrastructure more efficient and resilient to shocks; cities more livable and prosperous; and mobility more convenient, affordable, and safe.

"Governments that want to succeed in the next normal must drive cultural change built around fluid organizational structures that enable iterative innovation, a visionary leadership that drives toward a common purpose, continuous learning that makes IT and business workers ready to leverage the potential of transformation, and a mentality of trust and collaboration both within government and with technology partners," said Massimiliano Claps, research director, IDC Government Insights.

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