Abstract

This IDC MarketScape assessment focuses on the market for IT training services in Europe. This research includes analysis IT training firms with portfolios that are appropriate to organizations considering significant transformation initiatives. Therefore, we included organizations with both wide breadth of offering and those with specific technology expertise important to transformation initiatives. This evaluation found that both breadth of training content and relevance to role are almost equal in importance in terms of training quality, suggesting that while some training buyers are seeking training services from fewer providers, in other cases, organizations are seeking technical depth and expertise.

"IT training and technology skills development has become a priority as European organizations start to realize that for many technologies, the lack of appropriate skills has become the main challenge in successful implementation. We have already seen considerable delays in digital transformation projects — the average delay in DX due to lack of skills is 8.1 months," said Martin Sundblad, research manager and European Skills Practice lead.

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