TECH SUPPLIER Dec 2021 - Market Share - Doc # EUR148468921
European Unified Communications and Collaboration Market Shares, 1H20 and 1H21: Vendors Shaping 1H21
The IDC Market Share study examines the European UC&C vendor landscape, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, videoconferencing and telepresence equipment, UC collaboration, and UCaaS. The study outlines trends in market shares and provides recommendations for market players.
"Cloud-based unified communications and collaboration continues with momentum from the pandemic when the market received a significant boost, and there are some shifts with over-the-top players such as RingCentral and Zoom appearing in the top 5. It is a very dynamic space — no player should be complacent regardless of its size and market position," said Oru Mohiuddin, research manager, IDC European Unified Communications and Collaboration.
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