Abstract

This IDC Market Perspective looks at key trends and vendors in Europe driving workplace transformation to enable compatibility with hybrid work environments and the Future of Work through UC&C tools. Collaboration suites are becoming the virtual hubs in which workers live, work, communicate, and collaborate. They have integral to business operations and the effectiveness of such tools has become mission critical.

"There is no doubt that collaboration platforms will be an integral part of daily work, but the question is how can collaboration stacks suit the needs of hybrid work environments. Success in this market will depend on understanding the range of use cases and developing capabilities that can create an equitable experience for all employees while driving productivity and business outcomes," said Oru Mohiuddin, research manager, European Unified Communications and Collaboration, IDC.

Coverage