TECH BUYER Nov 2022 - IDC Perspective - Doc # EUR148638622
IDC's European Government Executive Summit, 2022: Snapshot
This IDC Perspective summarizes key highlights from IDC's 2022 European Government Executive Summit. The pandemic has meant that citizen-centric digital transformation went from a direction of travel to a race for survival. We have the perfect storm for change in the public sector: a system shock driven by the pandemic, a burning platform with climate change, and a large injection of investment. The public sector is betting the farm on optimizing its use of data and is in the process of gearing up to turn data into information to enable insights to drive impact.
"Despite the fact that we were talking about technology, the main focus of the discussion was citizens' expectations and how technology can help us reach out to them," said Joe Dignan, Associate Vice President and Head, IDC Government Insights Europe.
"We talked about free movement and dignity, and the changes to come in governments are really exciting. With what we are all currently enduring, it is great to note that we are all on the same path", said Massimiliano Claps, Research Director, IDC Government Insights Europe.