Abstract

This IDC Market Forecast analyzes the Western European ECM applications software market in 2020 and 2021, citing end-user behavior and plans as well as providing a five-year forecast to 2026 by deployment type (public cloud versus on-premises/other). It updates the Western Europe Enterprise Content Management Applications Software Forecast, 2021-2025 (IDC #EUR146483321, September 2021). IDC continuously researches and reviews assumptions, updates taxonomies, and refines estimates as we endeavor to accurately reflect shifting market dynamics, especially during a crisis. Growing inflation, ongoing supply chain issues, and the Russia–Ukraine War may slow down ICT spending globally in the coming months and years. But according to recent IDC data, while many IT leaders are concerned about inflation, they do not expect a delay in technology investments this year (source: IDC's Future Enterprise Resiliency and Spending Survey — Wave 1, February 2022).

"IDC forecasts that the Western European ECM market will grow at a CAGR of 7.8% as companies seek to benefit from the cost and process efficiency gains to be derived from modern, agile, scalable, and cloud-based solutions and services. The gradual shift to the cloud is already having a transformational impact on business processes and workflows, but by integrating and leveraging AI and advanced analytics, organizations can benefit from the full digital transformation experience," said Sharon McNee, research manager, European Managed Print and Content Services.

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