Abstract

This IDC Market Share is derived from information collected from hardcopy manufacturers and other print services providers, IDC primary research among print and document management decision makers and printer OEMs, and publicly available information including financial report and strategic updates. It provides Western European BPS and MPDS market share data for calendar years 2020 and 2021. It also updates Western Europe BPS and MPDS Vendor Shares, 2020: Disrupting the Status Quo (IDC #EUR146483621, September 2021).

"Printing, like other industries, is subject to the negative impact of external forces such as the lingering effects of the pandemic, including supply chain issues, shortages, price increases, rising energy bills, the cost-of-living crisis, and the ramifications of the Russia-Ukraine War. Also, the print business is uniquely being eroded by digitization. With every threat comes opportunity and while the printed page is in decline, there is still a requirement for the provision of print services," said Sharon McNee, research manager, European Managed Print and Content Services. "The way print services are comprised, packaged, and delivered will need to evolve with the times, but providers must seize the opportunity to tap into the need for print and document management expertise, from basic supplies provision to subscriptions through fleet optimization and management to complete digital transformation (DX) services."

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