target audience: TECH BUYER  Publication date: Jun 2023 - Document type: IDC Perspective - Doc  Document number: # EUR149140422

Italgas Breaks with Tradition to Disrupt Utility Billing

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  • Jean-Fran├žois Segalotto Loading
  • Daniele Arenga Loading

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Abstract


"Italgas' ambitious billing transformation proves that progressive utilities still have the innovation capabilities, internal resources, and can-do attitude to take an unconventional 'build' approach to technology procurement," said Jean-Fran├žois Segalotto, research director, IDC Energy Insights. "With the appropriate partner and risk mitigation strategy, this approach can pay off handsomely and become a real differentiator for both the core and emerging business."



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