TECH SUPPLIER Jun 2022 - IDC Survey Spotlight - Doc # EUR149298522

Who Are the Top Decision Makers in Retail Commerce?


Ornella Urso

This IDC Survey Spotlight identifies retailers' top decision makers across the extended value chain and related business core processes. Results from IDC's 2021 Global Retail Core Processes and Application Survey show that omni-channel commerce in retail should be driven by a collaborative and companywide approach to a unique headless commerce, where each division plays a critical role in shaping innovation.


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