TECH SUPPLIER Aug 2022 - Market Presentation - Doc # EUR149525422

UC&C Country Focus: Germany — Key Factors to Succeed in the Market

By:

Oru Mohiuddin
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Abstract

This IDC Market Presentation looks at UC&C market dynamics in Germany. This new type of report was introduced in 2022 to provide an in-depth country-level flavor, combining market and survey data. Germany is among countries with the strongest market potential for UC&C in Europe. It is the second-leading market after the U.K., with businesses opening up UC&C to adapt to modern ways of working. The market presents huge opportunities for frontline workers in the manufacturing sector and hybrid deployment. Providers need to focus on security, which is critical to buying decisions, as well as demonstrate how the solutions can drive operational efficiency and productivity while cutting down business costs. Customer life-cycle management will be particularly useful in Germany, and it is key that providers earn the trust of businesses.


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