target audience: TECH SUPPLIER Publication date: Sep 2022 - Document type: Market Share - Doc Document number: # EUR149580622
European Managed Services Market Shares, 2021: Solid Rebound After COVID-19 Contraction
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Abstract
This IDC Market Share study provides the 2021 market share data for the managed services market in Europe. The market is composed of five foundation markets: IT outsourcing (ITO), application management (AM), hosted application management (HAM), hosting infrastructure services (HIS), and network and endpoint outsourcing services (NEOS). This study highlights key trends shaping the competitive landscape and buyers of managed services as well as identifies leading players and evolving strategies to keep abreast of market changes.
"Providers with established digital capabilities and agile service delivery engines were able to better capitalize on accelerated demand for cloud transformation and management, as organizations resumed activities that were put on hold due to COVID-19," said Francesca Ciarletta, research manager, IDC's European Managed Cloud Services.