target audience: TECH SUPPLIER  Publication date: Sep 2022 - Document type: Market Share - Doc  Document number: # EUR149663622

European Unified Communications and Collaboration Market Shares, 2021: Vendors Shaping 2021


  • Oru Mohiuddin Loading
  • Graham Fruin Loading


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The IDC Market Share examines the European UC&C vendor landscape, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, videoconferencing and telepresence equipment, UC collaboration, and UCaaS. The study outlines trends in market shares and provides recommendations for market players.

"Hybrid work models are now shaping UC&C solutions with even greater focus on cloud-based solutions that can support more complex use cases through sophisticated features. The next wave of UC&C innovations will focus on driving collaboration across work streams and narrowing barriers caused by physical gaps" said Graham Fruin, senior research analyst, IDC European Unified Communications and Collaboration.


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