TECH SUPPLIER Oct 2022 - Market Analysis Perspective - Doc # EUR149722422

Market Analysis Perspective: Western Europe System and Service Management Software Market, 2021


Filippo Vanara
Archana Venkatraman
On-line Presentation


This IDC Market Analysis Perspective provides detailed information on the Western European system and service management (SSM) software market for public and on-premises cloud as well as its segments: IT service management (ITSM), IT operations management (ITOM), and IT automation and configuration management (ITACM). It examines key trends and market dynamics in the region, illustrates the competitive landscape, and includes a market forecast. The document also includes advice for technology suppliers on how to navigate this complex environment.


  • 24 slides

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