target audience: TECH BUYER Publication date: Nov 2022 - Document type: IDC PeerScape - Doc Document number: # EUR149850622
IDC PeerScape: UC&C Practices to Enable Hybrid Work
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Abstract
This IDC PeerScape analyzes organizations' challenges and best practices in implementing UC&C tools for hybrid work.
"UC&C is no longer a second-string system that merely complements business operations; it has rather moved to the center as a core technology that determines and supports business success. Businesses must carefully consider all their requirements before deciding on the right solution," said Oru Mohiuddin, senior research manager, Unified Communications and Collaboration at IDC Europe.