TECH SUPPLIER Dec 2022 - Market Perspective - Doc # EUR149889522

Security to Become a Distinguishing Factor for UC&C Success


Oru Mohiuddin

This IDC Market Perspective explains why security is becoming an important component of UC&C solutions and showcases common security features UC&C vendors/providers are starting to offer. Security is an essential component of UC&C solutions as remote communications and collaboration can create multiple vulnerable points for hackers. UC&C players must ensure that their solutions are robust and that security is part of the software development life cycle to ensure that the software is secure by design. UC&C solutions should also come with features to prevent security breaches.

"It is essential that UC&C players include security in discussions on software development. Communication platforms and channels now link to and carry a significant amount of sensitive information and UC&C solutions must ensure that the information is safe. Going forward, the strength of security measures will be key for defining success in the market," said Oru Mohiuddin, senior research manager, European Unified Communications and Collaboration.



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