target audience: TECH SUPPLIER  Publication date: Jan 2023 - Document type: Market Perspective - Doc  Document number: # EUR149979522

Telcos in the Metaverse Era


  • Masarra Mohamed Loading
  • Chris Silberberg Loading


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This IDC Market Perspective explores the many definitions of the metaverse with a deep dive on how the telco industry engages with the metaverse. The report also introduces the IDC Metaverse Value Chain Framework. From this, it analyzes the different activities and initiatives of telcos in the metaverse era, as well as the influence of the metaverse on telco business, partner, and customer relationships.

"While precise visions of the metaverse vary, none can be delivered without the support of advanced connectivity. Telcos should start developing long-term strategies and formulating investment initiatives that will ensure they can meet the metaverse-related needs of their consumer and enterprise customers. At IDC, we see the most advanced telcos already moving beyond connectivity to develop new metaverse-related services for both B2C and B2B," said Chris Silberberg, research manager, IDC's EMEA Telecommunications Insights.


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