target audience: TECH SUPPLIER  Publication date: Nov 2023 - Document type: Market Forecast - Doc  Document number: # EUR150260323

Western Europe Content Services Applications Forecast, 2023–2027


  • Sharon McNee Loading
  • Holly Muscolino Loading


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  • The Western European content services applications market will grow at a compound annual growth rate (CAGR) of 9.0% for 2022-2027, from $3.4 billion in 2022 to $ 4.9 billion in 2027.
  • The Western European ECM submarket will grow at a 7.8 CAGR for 2022 to 2027, from $1.2 billion in 2022 to $1.7 billion in 2027.
  • The Western European CSC submarket will grow at a 9.7% CAGR for 2022 to 2027, from $2.0 billion in 2022 to $3.1billion in 2027.

This IDC Market Forecast provides the market size of the content services applications market in Western Europe, comprising the ECM and CSC submarkets. While the CSC market has never been covered before, this document updates the Western Europe Enterprise Content Management Applications Forecast, 2022-2026 (IDC #EUR148684122, August 2022)

"Organizations continue to seek increased operational efficiencies, especially in the current economic environment. At the same time, they must continue to support flexible work models and provide exemplary customer experience," said Holly Muscolino, group vice president, IDC Content Strategies and the Future of Work. "To that end, we will see continued modernization, a shift to a unified content model, and significant impact from disruptive solutions based on new AI technologies."


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